Privacy Policy

1. Introduction

Welcome to Dev Craft Studioe ("we," "us," or "our"). This Privacy Policy explains how Dev Craft Studioe collects, uses, shares, and protects information about you when you visit our website at devcraftstudioe.com or engage with our services. By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

Dev Craft Studioe may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and WhatsApp number when you fill out our contact form or enquire about our services.
• Project Information: Details about your project, business requirements, and budget shared during consultations.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, browser type, IP address, and device information, collected via cookies and analytics tools.
• Communication Records: Records of email, phone, or WhatsApp communications between you and Dev Craft Studioe.

3. How We Use Your Information

Dev Craft Studioe uses the information collected to:

• Respond to your enquiries and provide requested services
• Send project updates, proposals, and invoices
• Send marketing and promotional messages via WhatsApp or email (only if you have opted in)
• Improve our website and service offerings based on usage analytics
• Comply with legal obligations and resolve disputes
• Prevent fraud and ensure the security of our services

4. WhatsApp Communication Consent

If you opt in to WhatsApp communications via our contact form, Dev Craft Studioe may send you:

• Project updates and status notifications
• Promotional offers, discounts, and new service announcements
• Tips and resources related to UI/UX design and web development

You may opt out of WhatsApp marketing messages at any time by sending "STOP" in response to any message or by contacting us at hello@devcraftstudioe.com. Opting out of marketing messages will not affect service-related communications.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include:

• Essential Cookies: Required for basic website functionality and cannot be disabled.
• Analytics Cookies: Used to understand how visitors use our website (e.g., Google Analytics). This data is anonymized and aggregated.
• Marketing Cookies: Used to serve relevant advertisements and track campaign performance.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.

6. Third-Party Tools and Services

Dev Craft Studioe may use the following third-party tools that process your data:

• Google Analytics: Website traffic analysis and user behaviour tracking.
• Google Workspace: Email communication and document storage.
• WhatsApp Business: Client communication and marketing (with consent).
• Payment Processors: Secure processing of invoices and payments.

Each of these services has their own privacy policy governing the use of your data. We encourage you to review their respective policies.

7. Data Sharing and Disclosure

Dev Craft Studioe does not sell, rent, or trade your personal information. We may share your data with:

• Service providers who assist in delivering our services (under strict confidentiality agreements)
• Legal authorities when required by law or to protect our rights
• Business successors in the event of a merger, acquisition, or sale of assets

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Project-related data is typically retained for 3 years after project completion. Marketing opt-in records are retained until you withdraw consent.

9. Data Security

Dev Craft Studioe implements appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access the personal data we hold about you
• Right to rectify inaccurate or incomplete data
• Right to erasure ("right to be forgotten") of your personal data
• Right to restrict or object to processing of your data
• Right to data portability
• Right to withdraw consent at any time

To exercise any of these rights, please contact us at hello@devcraftstudioe.com.

11. Children's Privacy

Our services are not directed to children under the age of 18. Dev Craft Studioe does not knowingly collect personal information from minors. If we become aware that we have collected data from a child under 18, we will take steps to delete it promptly.

12. Changes to This Policy

Dev Craft Studioe may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a revised effective date. Your continued use of our website after such changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact Dev Craft Studioe at:

• Email: hello@devcraftstudioe.com
• Phone: +91 99999 99999
• Website: devcraftstudioe.com